Telemedicine — Oregon
Nova Health is offers telemedicine services in Oregon 24 hours a day, 7 days a week.
Both new and existing patients can be seen via telemedicine for many common ailments.
*This Telemedicine page is only for Oregon-based patients*
Click the “Click here to Schedule” button below and complete the registration process.
You will set a specific appointment time for your virtual visit.
20 minutes before your appointment, you’ll receive a text message with a link to our virtual waiting room for your virtual telemedicine visit.
Click the link to log into the virtual waiting room and wait for the next available provider.
Please stay in the virtual waiting room to retain your place in line.
Upon completing your visit with the provider, you will be sent discharge papers to the email you provided.
COVID-19 Screening as your reason for visit? Please scroll down for what to expect.
Telemedicine services are similar to the services our patients receive in our clinics, except, they are provided in patients’ homes via an app or web browser. Patients and Telemedicine providers are able to see and speak with each other.
Telemedicine providers may prescribe and/or refill many common medications and provide care for the many common ailments.
Telemedicine visits work with every browser, as well as Android and iOS devices. Patients receiving services will receive specific instructions describing how to connect with their provider, after speaking with our call center staff.
Patients need a reliable, high-speed, internet connection to receive service. We strongly recommend that patients keep their device plugged in while connected with Nova Health and use a Wi-Fi connection they are certain is secure. Using your cellular data plan (if any) may result in charges to you and/or the account holder.
At Nova Health, we understand healthcare costs can be substantial, unexpected, and often complicated. Nova Health accepts most health insurance plans and can bill insurance companies directly. Certain insurance plans may not cover telemedicine services, however, insurance coverage is evolving rapidly in response to Federal and State emergency proclamations addressing COVID-19 (coronavirus).
Many insurers are adding coverage for telemedicine services. If you wish to use your health insurance benefits, you will be responsible for the cost of any co-pay, co-insurance, patient responsibility, and non-covered services as determined by your insurer.
Currently, we are only able to offer Telemedicine services to Oregon-based patients. This includes virtual COVID-19 screening, virtual primary care visits, and 24/7 virtual urgent care visits.
Using telemedicine for COVID-19 screening reduces your exposure and time in clinic for a COVID-19 test. To request a COVID-19 screening online, first schedule an appointment, select “visit related to COVID screening/testing” as reason for visit, and complete the process laid out above. Upon completing your visit with the provider, you will be directed to the nearest Nova Health clinic. Important – you MUST have a telemedicine visit completed before arriving at the clinic for COVID-19 testing. COVID-19 screening is currently only available to Oregon-based patients.
Primary Care Only:
Annual Wellness Visits
Chronic conditions for an Established patient
Primary Care and Urgent Care:
Cough or Cold
Rashes (including Poison Oak/Ivy)
Minor cuts, burns or other skin conditions
Nausea, vomiting, Diarrhea (if present for less than 48 hours)
NOT GOOD FOR:
Anything requiring a hands-on exam
Shortness of Breath/chest pain
COVID-19 Screening & Testing
We’re happy to announce we’ve expanded our testing capability to include
symptomatic and asymptomatic patients.
Symptoms of an acute infection that are consistent with possible COVID 19 (temperature > 100.0, headache, cough, sore throat, loss of smell or taste, muscle aches and pains)
Asymptomatic patients that have a direct exposure, or a potential exposure to someone that has COVID-19