Nova Health Willamette St. Clinic to Resume Urgent Care Services

Nova Health Willamette Street clinic in Eugene to resume Urgent Care Services. COVID-19 safety measures in place to keep patients and staff safe.

EUGENE, Ore. – June 25, 2020 – The Nova Health clinic located at 2710 Willamette Street in Eugene, will resume offering urgent care services effective Monday, June 29. The clinic will be open Monday to Friday from 8 a.m. to 7 p.m. For immunocompromised patients or those who prefer to seek virtual care, Nova Health offers telemedicine. Appointments are available daily from 8 a.m. to 8 p.m.

In mid-March, Nova Health adjusted its clinic service offering strategy as part of its COVID-19 safety response plan. Since the adjustments, the Willamette clinic has provided primary care and routine wellness services only to minimize exposure to those individuals experiencing COVID-19 symptoms and preserve personal protective equipment (PPE). With adequate PPE supplies and a low disease prevalence in the Eugene area, the Willamette clinic will resume treating patients in need of either primary care or urgent care treatments.

To ensure the continued safety of its patients and staff, as part of its ongoing efforts to mitigate the spread of COVID-19, the clinic is following rigorous patient and staff safety and sanitation guidelines. These procedures include:

  • Enforcement of social distancing practices in clinic waiting areas
  • Face mask use requirement for all patients
  • Use of personal protective equipment (PPE) for all clinic staff
  • Frequent sanitization of common surfaces and equipment
  • Elevated training for all clinic staff
  • Dedicated patient screening protocols to identify at-risk patients based on present symptoms and exposure
  • Options for patients to wait in their vehicles to reduce exposure

“Our clinic staff—across all our locations—has worked tirelessly and selflessly over the past three months to help treat the community during this unprecedented time,” said Dr. Marc Schnapper, Urgent Care Medical Director. “I could not be prouder of their efforts and am pleased that we can now confidently resume both urgent and primary care services at our Willamette Street clinic.”

For those patients who believe they have contracted COVID-19, Nova Health is maintaining dedicated treatment in its Thurston (Springfield), Harrisburg, Coburg Road (Eugene) and West 11th Street (Eugene) locations.

“We recognize that while disease prevalence is low, we need to remain vigilant and cautious against exacerbating the virus spread,” said Schnapper. 

About Nova Health

Nova Health provides urgent care, primary care, physical therapy services, and musculoskeletal clinic services. Our focus is on providing the best patient care to patients in our communities. Established in 2008 with one clinic and nine employees, we have grown to 18 clinics in Oregon and Montana.

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