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COVID-19 Testing FAQ's

Nova Health is offering COVID-19 testing options for both symptomatic and asymptomatic patients.

Expanded testing will have the greatest impact of decreasing community spread and help flatten the curve of COVID-19 by helping identify the virus before symptoms arise. If you are sick or have been in close contact with someone that has been diagnosed with COVID-19, we highly encourage you to get screened by one of our trained providers to determine if testing is right for you.

Commonly asked questions about COVID-19 Screening and Testing

Q: Who should be tested for COVID-19?

A: If you have Symptoms of an acute infection that are consistent with possible COVID 19 (temperature > 100.0, headache, cough, sore throat, loss of smell or taste, muscle aches and pains)  or you have been in close contact with someone that has been diagnosed with COVID-19.

Q: How do I get tested for COVID-19?

A: Individuals who meet the criteria or are feeling ill and are interested in obtaining a COVID-19 test should call one of Nova Health’s urgent care clinics prior to entering the facility or schedule a telemedicine visit to determine if testing is needed.

Q: What type of test does Nova Health offer?

A: Nova Health offers rapid antigen tests and PCR testing. The type of test that is ordered is determined by a provider once they have discussed your symptoms and specific situation.

Q: How long does it take to get test results?

A: Rapid antigen test results are typically available the same day. Due to the increased volume of testing throughout our community and nation, our laboratory partners are experiencing delays with PCR testing and we are experiencing a 7-10 day wait for results. 

Q: How will I be notified of my test results?

A: Depending on your results, they will either be emailed to you or you will receive a call from one of our staff members.

Q: What is the cost for COVID-19 screening and testing

A: The law passed by Congress requires all group health plans and individual health insurance plans to cover testing and associated visits related to the diagnosis of COVID-19 during the emergency period. This new law will not apply to some types of private coverage sold to individuals. For specific information about your coverage, we recommend calling your carrier directly.

If you are experiencing a medical emergency you should seek appropriate emergency medical assistance such as calling 911.

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