COVID-19 Testing FAQ's
Nova Health is offering COVID-19 testing options for both symptomatic and asymptomatic patients.
Expanded testing will have the greatest impact of decreasing community spread and help flatten the curve of COVID-19 by helping identify the virus before symptoms arise. If you are sick or have been in close contact with someone that has been diagnosed with COVID-19, we highly encourage you to get screened by one of our trained providers to determine if testing is right for you.
Commonly asked questions about COVID-19 Screening and Testing
Q: Who should be tested for COVID-19?
A: If you have symptoms of an acute infection that are consistent with possible COVID 19 (temperature > 100.0, headache, cough, sore throat, loss of smell or taste, muscle aches and pains) or you have been in close contact with someone that has been diagnosed with COVID-19.
Q: How do I get tested for COVID-19?
A: Individuals who meet the criteria or are feeling ill and are interested in obtaining a COVID-19 test can walk into any of our Nova Urgent Care clinics to be tested. If you are not experiencing COVID-19 symptoms you must call to make an appointment with one of our clinics, use our convenient telemedicine option or if you are in the Eugene/Springfield area you can go to our drive-through facility located at Autzen Stadium.
Q: What type of test does Nova Health offer?
A: Nova Health offers rapid antigen tests and PCR testing. The type of test that is ordered is determined by a provider once they have discussed your symptoms and specific situation.
Q: How long does it take to get test results?
A: If you receive a rapid antigen test, you must stay at the testing facility to receive your results.
If you receive a PCR test, your results will be available in 2-4 days.
Q: How will I be notified of my test results?
A: If you receive a rapid antigen test, you must stay at the testing facility to receive your results. If you need a copy of your results, please request one while you wait.
If you receive a PCR test your results will be available via secure portal. Log in or create an account on the LabCorp patient portal here.
Q: What is the cost for COVID-19 screening and testing
A: The law passed by Congress requires all group health plans and individual health insurance plans to cover testing and associated visits related to the diagnosis of COVID-19 during the emergency period. This new law will not apply to some types of private coverage sold to individuals. For specific information about your coverage, we recommend calling your carrier directly.
If you are experiencing a medical emergency you should seek appropriate emergency medical assistance such as calling 911.