COVID-19 Testing FAQ's
Nova Health is offering COVID-19 testing options for both symptomatic and asymptomatic patients.
Expanded testing will have the greatest impact of decreasing community spread and help flatten the curve of COVID-19 by helping identify the virus before symptoms arise. If you are sick or have been in close contact with someone that has been diagnosed with COVID-19, we highly encourage you to get screened by one of our trained providers to determine if testing is right for you.
Commonly asked questions about COVID-19 Screening and Testing
Q: Who should be tested for COVID-19?
A: If you have symptoms of an acute infection that are consistent with possible COVID 19 (temperature > 100.0, headache, cough, sore throat, loss of smell or taste, muscle aches and pains) or you have been in close contact with someone that has been diagnosed with COVID-19.
Q: How do I get tested for COVID-19?
A: Individuals who meet the criteria or are feeling ill and are interested in obtaining a COVID-19 test can walk into any of our Nova Urgent Care clinics to be tested. If you are not experiencing COVID-19 symptoms you must call to make an appointment with one of our clinics, use our convenient telemedicine option or if you are in the Eugene/Springfield area you can go to our drive-through facility located at Autzen Stadium.
Q: What type of test does Nova Health offer?
A: Nova Health offers rapid antigen tests and PCR testing. The type of test that is ordered is determined by a provider once they have discussed your symptoms and specific situation.
Q: How long does it take to get test results?
A: If you receive a rapid antigen test, you must stay at the testing facility to receive your results.
If you receive a PCR test, your results will be available in 2-4 days.
Q: How will I be notified of my test results?
A: If you receive a rapid antigen test, you must stay at the testing facility to receive your results. If you need a copy of your results, please request one while you wait.
If you receive a PCR test your results will be available via secure portal. Log in or create an account on the LabCorp patient portal here.
Q: What is the cost for COVID-19 screening and testing
If you are experiencing a medical emergency you should seek appropriate emergency medical assistance such as calling 911.